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Assistant Manager E-Commerce

2 months ago

Wichita, Kansas, United States GOODWILL INDUSTRIES OF KANSAS, INC Full time
Job Summary

We are seeking an experienced Assistant Manager E-Commerce to join our team at Goodwill Industries of Kansas, Inc. The successful candidate will be responsible for managing the day-to-day operations of our e-commerce platform, including inventory management, order fulfillment, and customer service.

Key Responsibilities
  • Manage and maintain accurate inventory levels, including receiving, storing, and shipping products
  • Process and fulfill customer orders in a timely and efficient manner
  • Provide exceptional customer service and resolve any issues or concerns in a professional and courteous manner
  • Collaborate with the e-commerce team to develop and implement strategies to improve sales and customer engagement
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and maintain relationships with suppliers and vendors to ensure timely and cost-effective delivery of products
  • Assist in the development and implementation of e-commerce strategies and initiatives
  • Provide training and support to e-commerce team members as needed
Requirements
  • High school education or equivalent required; associate's or bachelor's degree in business, marketing, or related field preferred
  • Minimum 2 years of experience in e-commerce operations, inventory management, or related field
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and e-commerce platforms
Working Conditions

This is a full-time position that requires working in a fast-paced environment with frequent deadlines and changing priorities. The successful candidate must be able to work independently and as part of a team, and must be able to lift up to 25 pounds and stand for long periods of time.