Assistant General Manager

1 week ago


Wichita, Kansas, United States StepStone Hospitality Full time
Assistant General Manager Job Description

We are seeking a highly motivated and experienced Assistant General Manager to join our team at StepStone Hospitality. The ideal candidate will have a proven track record of success in the hospitality industry and a passion for excellence.

Key Responsibilities:
  • Assist the General Manager in overseeing daily operations of the business, ensuring seamless execution and exceptional customer service.
  • Handle Human Resources responsibilities, including staff management, training, and development.
  • Develop and implement strategies to increase revenue and profitability, driving business growth and success.
  • Maintain a positive and professional work environment, fostering a culture of excellence and teamwork.
  • Ensure compliance with all company policies and procedures, upholding the highest standards of quality and safety.
  • Handle customer complaints and resolve issues in a timely and effective manner, demonstrating exceptional problem-solving skills.
Requirements:
  • PEP experience preferred, with a strong background in hospitality management.
  • Bachelor's degree in Hospitality Management or a related field, with a focus on leadership and customer service.
  • Minimum of 3 years of experience in a management role in the hospitality industry, with a proven track record of success.
  • Strong leadership and communication skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent problem-solving and decision-making skills, with a focus on driving business growth and success.
  • Proficient in Microsoft Office and other relevant software, with the ability to adapt to new technologies.
  • Ability to work flexible hours, including weekends and holidays, with a focus on providing exceptional customer service.

StepStone Hospitality is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for excellence.


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