Customer Service Specialist

2 months ago


Wichita, Kansas, United States Boot Barn Full time

Position Overview:
As a Customer Experience Representative at Boot Barn, your primary responsibilities will include:

  • Providing Assistance: Address customer inquiries regarding products and services effectively.
  • Resolving Issues: Document and manage customer complaints to ensure satisfactory resolutions.
  • Daily Operations: Handle the processing and troubleshooting of E-Commerce Customer Experience requests.
  • Communication Management: Ensure timely execution of all customer experience communications.

This role is essential in maintaining high standards of customer satisfaction and enhancing the overall shopping experience.



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