Account Manager
1 month ago
At Octaura, we're revolutionizing the way syndicated loan and CLO markets operate. Our cutting-edge platform combines trading capabilities, data, and analytics to streamline workflows and increase efficiency.
About the RoleWe're seeking a seasoned Account Manager to join our team and drive client relationships forward. As an Account Manager, you'll be responsible for building and maintaining long-lasting relationships with our clients, identifying growth opportunities, and ensuring their needs are met.
Key Responsibilities- Partner with clients to develop strategic relationships and drive business value
- Promote the value of Octaura's platform and ensure positive customer experiences
- Organize and lead customer training sessions to enhance product adoption
- Proactively identify solutions to potential issues and reduce churn
- Collaborate with cross-functional teams to support client interests and drive downstream sales
- Monitor platform usage and engage clients to increase adoption
- Build and maintain healthy client relationships and key stakeholders
- 4+ years of experience in account management covering the buyside for a FinTech
- Buyside account management or product sales experience strongly preferred
- Experience working with brand image and promoting value through customer experience
- Experience in large complex negotiations with a successful track record in a trusted advisor/consultative approach
- Ability to establish credibility quickly with senior leaders across organizations
- Exceptional ability to communicate and foster positive business relationships
- Strong organizational and analytical skills
- Deep understanding of customers' concerns and thoughts regarding the use of products
- Competitive compensation and equity
- Unlimited Paid Time Off
- Competitive Parental Leave
- Daily breakfast, coffee, and snacks in the office
- 90% company-paid healthcare
- Onsite gym and discounted membership
We're committed to equal opportunity employment and a diverse and inclusive workplace. If you're a motivated and experienced Account Manager looking to join a dynamic team, apply today
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