Account Executive

1 week ago


Bolingbrook, Illinois, United States Packaging HERO Full time
About the RoleAs a seasoned Inside Sales Account Executive at Packaging Hero, you will play a pivotal role in driving business growth by cultivating and expanding client relationships. Your primary responsibilities will include understanding client needs, presenting tailored packaging solutions, and ensuring seamless experiences from initial contact through to delivery. Effective communication, negotiation, and exceptional customer service skills are essential for success in this position. By collaborating closely with our internal team, you will help bring innovative packaging solutions to life, consistently exceeding customer expectations.

Key Responsibilities:
  • Client Relationship Management: Build strong, lasting relationships with customers by providing exceptional service and follow-up.
  • Sales Targets: Meet and exceed sales targets by identifying new business opportunities and expanding existing accounts.
  • Customer Service: Deliver exceptional customer service throughout the sales process, ensuring client satisfaction and addressing issues promptly.
  • Collaboration: Work closely with our internal teams to ensure that client requirements are met, and projects are delivered on time.
  • Sales & Lead Generation: Manage inbound sales inquiries as well as develop new business opportunities, respond to customer requests and convert leads into sales.
  • Negotiation: Negotiate contracts and pricing with clients to secure profitable deals while maintaining strong client relationships.
  • Problem-Solving: Address and resolve any client concerns or issues, ensuring a positive experience and fostering long-term loyalty.

About YouA minimum of 1 year's experience in inside sales is required, preferably in industrial packaging, janitorial, or office supplies. Strong communication skills, both verbal and written, are necessary to effectively interact with clients and internal teams. Additionally, a strong commitment to providing exceptional customer service and the ability to understand and meet client needs are essential.

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