Senior IT Technician

13 hours ago


Palm Springs, California, United States DAP Health Full time
Job Summary

The Senior IT Technician will provide technical support and training to IT Support team members, ensuring the optimal performance of in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading corporate hardware and equipment.

Key Responsibilities
  • Identify and deliver required hardware service levels according to company policies.
  • Provide training and support to end users and staff on equipment operation and other issues.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products.
  • Perform on-site analysis, diagnosis, and resolution of hardware problems for a variety of end users, and recommend and implement corrective solutions.
  • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other equipment.
  • Develop and maintain an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment.
Requirements
  • Between 5- and 10-years' experience in the IT field or equivalent work experience.
  • Current and Valid CPR and First Aide certification on file with the Human Resources Department.


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