Bilingual Mobile Unit Specialist/CMA

5 days ago

Memphis, Tennessee, United States Friends For All Full time
Job Title: Bilingual Mobile Unit Specialist/CMAJob Summary:

We are seeking a highly skilled and compassionate Bilingual Mobile Unit Specialist/CMA to join our team at Friends For All. As a key member of our Linkage and Retention department, you will play a vital role in providing STI testing, counseling, and referrals to our community via a mobile clinic. Your exceptional communication skills, cultural competence, and medical expertise will enable you to effectively serve our diverse client population.

Key Responsibilities:
  • Assist in identifying and organizing outreach testing events
  • Transport and setup mobile unit for use at events, organizations, and other areas in Shelby County, as well as adjacent counties in TN, AR, and MS
  • Maintain clean and organized work areas on the unit
  • Provide clinical and non-clinical testing for STIs and other pertinent labs
  • Perform phlebotomy and other lab duties, including collection of urine, blood, and swabs
  • Conduct intake, needs assessment, and collect necessary documents on clients presenting for services
  • Obtain and record vital signs, including temperature, weight, height, and blood pressure
  • Work with the care team to provide and coordinate care for clients
  • Prepare and administer medications and immunizations as delegated by the licensed provider
  • Provide wound care and changing dressings as delegated by the licensed provider
  • Provide STI prevention services, including condom distribution, PrEP navigation, risk reduction counseling, and education
  • Discuss treatment procedures, healthcare needs, and/or any health-related concerns with patients, as needed
  • Provide and track receipt of both internal and external referrals
  • Conduct client follow-ups to confirm care addressing client's needs has been provided
  • Document and notify licensed provider of patient concerns
  • Assist with submitting pre-authorizations for medical procedures and medications
  • Collect and prepare laboratory specimens and perform basic laboratory duties, as delegated
  • Serve as an interpreter for Spanish clients presenting for services
  • Complete proper, accurate, and timely documentation of services in writing and in Athena, CAREware, Evaluation Web, Redcap, Apricot, and any other database, as required
Requirements:
  • Fluent in Spanish (must be able to translate medical terminology)
  • Certified Medical Assistant
  • Two years previous experience working with HIV/AIDS population preferred
  • Two years previous experience drawing labs preferred
  • Good strategic/critical thinker, self-starter, goal-oriented
  • Excellent verbal and written communications
  • Ability to operate with purpose, urgency, and accuracy in a fast-paced, deadline-driven environment
  • Ability to work with a diverse client population
  • Strong relationship-builder both with team and clients (internal and external)
  • Ability to follow verbal and written instructions
  • Computer skills: ability to efficiently navigate the Internet and input data into applicable systems; familiarity with MS Office 365, especially Outlook and SharePoint, Adobe, TEAMS, and Zoom
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Maintain confidential information and adhere to all Friends For All policies and procedures regarding sharing of financial information and Protected Health Information (PHI)
Work Environment:

We are a mission-driven organization made up of people committed to cultivating growth and learning. We believe in providing care for all our clients while providing a welcoming, balanced environment for all our employees. By joining our team, you are joining a group of community-focused professionals who connect people with care.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Must be sensitive to the culturally and racially diverse nature of clients, patients, employees, and visitors
  • Must be able to interact with everyone in a friendly, helpful manner
  • Embodies FFA Values:
    • Equity and Acceptance
    • Trailblazing, Creative, and Fearless
    • Joy and Fun
    • Collaboration and Teamwork
    • Service
    • Awareness
ADA Specifications:

Physical and cognitive demands that must be met in order to successfully complete the essential functions of the job. Reasonable accommodations may be made to enable individuals' disabilities to perform the essential functions unless the accommodation would impose an undue hardship on the organization.

  • Requires ability to speak audibly and listen actively
  • Requires ability to use computers, telephones, and other office equipment
  • Requires ability to sit for extended periods
  • May require occasional bending and lifting up to 25 pounds
  • May require periodic local travel
OSHA Category:

This position performs tasks that may involve exposure to blood, body fluids, or tissues. Training will be provided per Standard Operating Procedure for your area of operation. All FFA employees are offered the opportunity to receive the Hepatitis B vaccination series.

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Friends For All is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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