Mobile Device Management Specialist
2 weeks ago
Job Summary
Insight Global is seeking a highly skilled Mobile Device Management Engineer to join our team. As a Mobile Device Management Engineer, you will be responsible for designing, implementing, and maintaining mobile device management solutions for our clients.
Key Responsibilities
- Design and implement mobile device management solutions for Microsoft Intune and VMware Workspace ONE.
- Develop and enforce policies regarding mobile device usage, security, and compliance.
- Oversee device enrollment for iOS, Android, and Windows.
- Ensure secure onboarding for new devices and implement security measures to protect against threats.
- Monitor compliance on organizational policies and industry regulations.
- Provide expert troubleshooting through advanced support for MDM issues.
- Collaborate with IT support to resolve end-user issues.
- Manage device policies by creating and maintaining MDM solutions.
- Update MDM configurations regularly as needed.
- Generate and analyze reports on device compliance, security incidents, and usage.
- Maintain documentation on MDM configurations, policies, and procedures.
- Conduct training sessions to guide end-users and IT staff.
- Stay current with trends on mobile security and management technologies.
Requirements
- Over 3 years of extensive professional technical experience in a large, distributed IT environment.
- Modern Desktop Administrator Associate or an equivalent certification.
- Experience with scripting and automation using PowerShell and Python.
- Proficiency in Microsoft Intune including configuration, policy management, and troubleshooting.
- Knowledge of VMware Workspace ONE for basic setup, configuration, and policy management.
- Strong grasp of the following mobile operating systems: iOS, Android, and Windows.
- Understanding of security standards and compliance related to mobile device management.
- Excellent communication and analytical skills.
Nice to Have Skills & Experience
- Bachelors degree in Computer Science, Information Systems, or related field.
- Certifications such as Cisco, Microsoft, Cloud, Six Sigma, or ITIL.
Benefits
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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