Electrical Industry Support Specialist
1 day ago
Cruit Group is a successful electrical contracting firm that values its employees and prioritizes customer satisfaction. With a focus on employee retention and a strong, people-centered approach, the company has established a reputation for delivering exceptional service to clients.
The company's commitment to its employees is reflected in its supportive work environment, which encourages collaboration, innovation, and personal growth. By investing in its employees, Cruit Group ensures that they have the skills and knowledge needed to excel in their roles.
Job Responsibilities
- Schedule service technicians and manage their daily dispatch for 5-8 trucks.
- Coordinate with permit services and schedule necessary inspections.
- Create new jobs in ServiceTitan for sold projects and send out service invoices.
- Handle customer communication and coordination, ensuring customer satisfaction throughout the process.
- Maintain accurate records and manage service workflows in ServiceTitan.
Required Skills and Qualifications:
- Previous experience in a customer service role within an Electrical, HVAC, or Plumbing company is ideal.
- Proficiency in ServiceTitan software is required.
- Strong organizational skills and the ability to manage schedules and coordinate with multiple departments.
Salary and Benefits:
The estimated annual salary for this position is between $58,000 and $62,000, depending on experience. In addition to competitive compensation, Cruit Group offers a range of benefits, including flexible scheduling, professional development opportunities, and a supportive work environment.
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