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Account Associate

2 months ago

Kent, Washington, United States A'lan Edmonson - State Farm Agent Full time
Job Title: Account Associate - Sales Support

As a key member of our sales team, the Account Associate - Sales Support will play a vital role in driving sales and maintaining strong client relationships. This dynamic role requires a strong administrative background, excellent communication skills, and a passion for sales.

Key Responsibilities:
  • Assist account representatives in administrative tasks, including calendar management, appointment scheduling, and correspondence.
  • Collaborate with account representatives to identify potential clients and generate leads through research and prospecting activities.
  • Prepare and deliver sales presentations and proposals in coordination with account representatives, highlighting the benefits and features of our products and services.
  • Handle incoming calls and inquiries from clients, providing accurate information and addressing their concerns or directing them to the appropriate contact.
  • Maintain and update client databases, ensuring accurate and up-to-date client information.
  • Follow up with clients to ensure their satisfaction, address post-sales queries, and offer ongoing support.
  • Prepare sales reports, analyze sales data, and assist in tracking sales performance, identifying trends, and proposing improvements.
  • Stay informed about industry trends, products, and competitors, providing insights and suggestions to enhance the sales process.
  • Collaborate with team members to ensure a cohesive and efficient sales process.
Requirements:
  • High school diploma or equivalent; additional education or certification in sales or a related field is advantageous.
  • Proven experience in an administrative or sales support role, preferably in the relevant industry.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
  • Proficiency in using office software such as MS Office Suite (Word, Excel, PowerPoint) and CRM systems.
  • Detail-oriented and capable of maintaining accurate records and documentation.
  • Knowledge of the industry's products, policies, and sales processes is desirable.
  • Ability to work independently and collaboratively, demonstrating a positive and proactive attitude.