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Conversational AI Engineer

2 months ago

Malvern, Pennsylvania, United States New York Technology Partners Full time

Position: Conversational AI Engineer

Contract Type: Long-Term Engagement

Work Arrangement: Hybrid

We are looking for a skilled and knowledgeable Conversational AI Engineer to become a part of our dynamic team. In this role, you will be tasked with the design, development, implementation, and maintenance of intelligent chatbots and virtual assistants utilizing advanced platforms. The ideal candidate will possess a robust background in software engineering, particularly in the realm of conversational AI solutions, and will be proficient in a variety of programming languages and technologies.

Key Responsibilities:


• Architect, develop, and launch chatbots and virtual assistants leveraging the designated platform.


• Collaborate with various stakeholders to collect requirements and establish project goals.


• Tailor and configure bots to align with specific organizational needs and integration demands.


• Connect chatbots with diverse third-party applications and systems through APIs.


• Employ natural language processing (NLP) and machine learning methodologies to enhance bot functionalities.


• Conduct testing and debugging of chatbots to guarantee optimal performance and user satisfaction.


• Oversee and sustain deployed chatbots, resolve issues, and execute necessary updates and improvements.


• Remain informed about industry advancements and best practices in conversational AI, applying insights to refine existing solutions.


• Offer technical mentorship and support to junior developers and team members.


• Document design specifications, development workflows, and deployment protocols.

Required Skills and Qualifications:


• Bachelor's degree in Computer Science, Engineering, or a related discipline.


• 5-7 years of experience in software development, with a minimum of 3-5 years of practical experience in creating chatbots and virtual assistants.


• Proficiency in programming languages such as Java, Python, or JavaScript.


• Comprehensive understanding of the platform and its functionalities, including bot development, customization, and integration capabilities.


• Experience with natural language processing (NLP) and machine learning techniques for conversational AI.


• Strong grasp of API integration and web services.


• Exceptional problem-solving abilities and meticulous attention to detail.


• Capability to work autonomously and collaboratively within a fast-paced environment.


• Strong communication skills, both verbal and written.


• Previous experience in leading chatbot development initiatives or mentoring junior developers is advantageous.