Service Desk Technician

2 weeks ago


Bethel, Alaska, United States Yukon-Kuskokwim Health Corporation Full time
Job Summary

The Service Desk Technician plays a vital role in ensuring the smooth operation of our computer systems, providing timely and effective support to end-users. This includes troubleshooting, resolving, and escalating technical issues related to hardware and software.

Key Responsibilities:

  • Triage and prioritize incoming support requests
  • Document and maintain support calls in the database application
  • Provide technical assistance and guidance to end-users
  • Collaborate with the support team to resolve complex technical issues

Requirements:

  • High School Diploma or equivalent
  • 1 year of general desktop experience with hardware and business applications
  • Valid driver's license or equivalent
  • A+ certification preferred

Benefits:

  • Generous PTO package
  • Eleven paid holidays
  • Comprehensive healthcare coverage
  • Life and Disability Insurance
  • Flexible Spending Account
  • Retirement plans
  • Employee Wellness Center

About Yukon-Kuskokwim Health Corporation:

We are an Affirmative Action/Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified individuals and offer a range of benefits and opportunities for growth and development.



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