Service Desk Technician
2 weeks ago
The Service Desk Technician plays a vital role in ensuring the smooth operation of our computer systems, providing timely and effective support to end-users. This includes troubleshooting, resolving, and escalating technical issues related to hardware and software.
Key Responsibilities:
- Triage and prioritize incoming support requests
- Document and maintain support calls in the database application
- Provide technical assistance and guidance to end-users
- Collaborate with the support team to resolve complex technical issues
Requirements:
- High School Diploma or equivalent
- 1 year of general desktop experience with hardware and business applications
- Valid driver's license or equivalent
- A+ certification preferred
Benefits:
- Generous PTO package
- Eleven paid holidays
- Comprehensive healthcare coverage
- Life and Disability Insurance
- Flexible Spending Account
- Retirement plans
- Employee Wellness Center
About Yukon-Kuskokwim Health Corporation:
We are an Affirmative Action/Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified individuals and offer a range of benefits and opportunities for growth and development.
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