Network Maintenance Technician II

4 weeks ago


Bethel, Alaska, United States GCI Full time
Job Description

GCI is seeking a highly skilled Network Maintenance Technician II to join our team. As a key member of our field services team, you will be responsible for maintaining and repairing our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities:
  • Perform routine maintenance, repairs, and upgrades to our network facilities and equipment.
  • Troubleshoot and resolve issues with network signal processing, transmission levels, and equipment failures.
  • Install, test, and repair telecommunications equipment, including analog and digital systems.
  • Collaborate with senior staff technicians and mentor junior technicians to ensure seamless service delivery.
  • Communicate effectively with customers, vendors, and internal stakeholders to resolve issues and provide excellent customer service.
Requirements:
  • High school diploma or equivalent required; associate degree in electronics or telecommunications preferred.
  • Minimum of six years of experience in a telecommunications role or related field, including one year of complex field experience.
  • Knowledge of NEC, NESC, OSHA, FCC, and company rules and regulations.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Excellent communication and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading telecommunications company in Alaska.


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