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Insurance Client Services Specialist

2 months ago

Byron Center, Michigan, United States Troy Peterson - State Farm Agent Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Company gatherings
  • Competitive compensation
  • Dental coverage
  • Employee perks
  • Flexible working hours
  • Complimentary snacks and meals
  • Health coverage
  • Career advancement opportunities
  • Paid leave
  • Training and professional development
  • Vision coverage

POSITION SUMMARY:
As an Insurance Account Executive at Troy Peterson - State Farm Agent, you will create outstanding client experiences that contribute to the success of our insurance agency. Your keen attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you a perfect candidate for this role. You will have the opportunity to grow your career while addressing customer inquiries, collaborating with fellow agency team members, and anticipating the needs of the community you serve.

We are eager to connect with individuals who embody the customer-centric and compassionate qualities we seek in our team members. We foresee opportunities for internal advancement for those who are particularly motivated and sales-oriented.

KEY RESPONSIBILITIES:
  • Develop innovative strategies to attract new business
  • Identify potential clients who may benefit from our services
  • Build and maintain customer relationships, following up as necessary
  • Deliver prompt, accurate, and friendly customer support, which may include addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize strong communication skills to effectively meet customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
  • Self-driven and motivated
  • Comfortable engaging with new individuals
  • Outgoing personality
  • Able to connect with customers, address their questions, and foresee their needs.
  • Excellent communication skills for assisting customers and coordinating with agency colleagues
  • Proactive in resolving issues
ADDITIONAL BENEFITS:
  • Base salary plus commission/bonus based on experience
  • Opportunities for growth and advancement within the agency
  • Paid time off
  • Health benefits
  • Valuable experience for career development