Heavy-Duty Sales and Service Expert

4 weeks ago


Byron Center, Michigan, United States Pace Transportation Services Full time
Job Summary

Pace Transportation Services is seeking a skilled Outside Sales and Service Representative to join our team. As a key member of our sales team, you will be responsible for assessing customer needs, providing accurate service estimates, and building strong relationships with clients.

Key Responsibilities
  • Assess customer needs and provide accurate service estimates
  • Build and maintain strong relationships with clients
  • Identify opportunities for additional services and upselling based on customer needs
  • Maintain accurate records of estimates, customer interactions, and follow-ups
  • Conduct on-site assessments of trailers to evaluate service needs and determine accurate estimates for repairs, modifications, and maintenance
  • Prepare detailed and competitive service quotes, ensuring clarity and accuracy
  • Collaborate with service technicians to gather technical information and ensure estimates reflect necessary work
  • Stay up to date with industry trends, materials, and pricing to provide informed recommendations
  • Assist in the development of marketing strategies to promote service offerings
Requirements
  • ~2+ years of Outside Sales experience with a proven sales record
  • ~ Excellent verbal and written communication skills
  • ~ Ability to work independently and manage multiple projects simultaneously
  • ~ Strong knowledge of trailer components, repair processes, and service requirements
  • ~ Proficiency in using estimating software and CRM tools
  • ~ ERP experience is a plus, experience with Adjust-rite and/or Karmak operating systems, preferred
  • ~ Strong analytical skills with attention to detail
  • ~ Valid driver's license and willingness to travel for on-site evaluations up to 75% of the time within a given territory
  • ~ Highly self-motivated with an aggressive "go-getter" attitude
  • ~ Technical certification related to trailer repair or maintenance preferred
Benefits and Perks
  • ~ Affordable Insurance Plans (Medical, Dental, Vision, 401(k) with match & more)
  • ~12% Wellness Discount
  • ~ Generous PTO and Paid Holidays
  • ~ Employee Assistance Program (EAP)
  • ~ Employee Referral Program
  • ~ Kudos Rewards & Recognition Platform
  • ~ Opportunities for upward mobility
  • ~ Positive growing company culture
About Pace Transportation Services

Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI). HTI is an industry leader in heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. HTI prides itself on internal upward mobility - leading to more opportunities for YOU

Hinton Transportation Investments is an Equal Opportunity Employer. Pace Transportation Services



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