Sales Associate

1 day ago


Woburn, Massachusetts, United States CN Wood Full time

About the Job

C.N. Wood is looking for a skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for researching, selling, and procuring parts-related business while providing exceptional customer service.

Responsibilities:

  • Provide top-notch customer support over the phone and in person.
  • Research parts needed by customers through manufacturers' manuals and vendor outreach.
  • Verify accurate parts information before placing orders to avoid potential delays.
  • Create purchase orders for customer parts sales.
  • Process parts orders through manufacturer portals.
  • Follow up on customer quotes and ensure satisfaction with received products.
  • Demonstrate professional upselling techniques.
  • Track outstanding and backordered parts for customers.

Requirements:

  • High School diploma or equivalent required.
  • Heavy equipment knowledge or parts industry experience preferred.
  • Excellent organizational and administrative skills.
  • Strong customer service skills.
  • Good problem-solving abilities.
  • Familiarity with industrial parts and equipment.
  • Professional telephone etiquette and communication skills.
  • Basic computer skills, including Microsoft Office programs.
  • Ability to multitask and work in an office and warehouse environment.

Estimated Salary: $25-$35 per hour plus quarterly commission, commensurate with experience.



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