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Account Coordinator

2 months ago

Chicago, Illinois, United States HUB International Full time

About HUB International

HUB International is a leading insurance broker that advises businesses and individuals on how to prepare for the unexpected. Our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.

Why Choose HUB International?

We offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB International, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.

We're Looking for a Team Member Who:

  • is seeking a progressive work environment at a rapidly growing organization
  • has a desire to help others protect their future
  • has an entrepreneurial spirit and is challenged by the opportunity to grow the business
  • is focused on learning and development to enhance their industry knowledge and expertise
  • is a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believes in integrity and building success by developing relationships with others

Job Summary

The Account Coordinator will provide professional, courteous service to our customers, producers, and company personnel. With a positive attitude, the Account Coordinator will provide a high level of support in obtaining, maintaining, expanding, and servicing our employee benefits accounts. The Account Coordinator will work with producers to maintain synergy among HUB corporate goals, carrier requirements, and the needs of our customers.

Key Responsibilities:

  • Respond promptly and professionally to the service needs of our insureds
  • Provide clerical and technical support to Producers to benefit clients and to reach agency's strategic business goals
  • Assist producer in adding coverages to existing accounts
  • Produce quote requests, spreadsheets and other related items while verifying their accuracy
  • Maintain controls on renewals to ensure timely preparation and processing
  • Prepare summaries of insurance and proposals as needed for account review
  • Remarket renewals, contact clients, create renewal proposals and handle other renewal activities in coordination with the producer
  • Refer current and prospective clients to other departments for solicitation of those lines of business
  • Adhere to all Agency systems, procedures and state regulations
  • Communicate effectively orally and in writing
  • Broad knowledge of insurance products and usages and ability to work independently
  • Ability to utilize computer programs and understand functionality
  • Oversee functions performed by Assistant CSSs
  • Maintain required client filing

Requirements:

  • Bachelor's degree highly preferred
  • Experience working with computers in Windows environment
  • Strong MS Office skills, e.g. MS Word and MS Excel
  • Good written and oral communication skills
  • Above average mathematical skills
  • Life, Accident and Health Insurance License preferred

About HUB International Limited

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.