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Practice Coordinator

1 month ago

Maitland, Florida, United States LifeStance Health Full time
Job Summary:

The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. This role requires strong communication skills, both written and verbal, and the ability to multitask and prioritize duties to support delivery of high-quality patient experience.

Key Responsibilities:
  • Create a positive work environment and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
  • Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
  • General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
  • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Requirements:
  • High School or equivalent required, associates/bachelor's degree preferred.
  • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.