Account Resolution Specialist

5 days ago


Lakeville, Minnesota, United States Americold Full time

We're looking for an accomplished Account Resolution Specialist to join our customer service team at Americold. In this role, you will be responsible for resolving customer complaints and concerns in a professional and timely manner.

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team. You will provide clerical support including managing paperwork associated with orders, maintaining files, and operating office equipment/computers.

Additionally, you will schedule loads as required and maintain updated reports to ensure all loads are empty and closed. If you're a results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.

Estimated salary: $55,000 - $75,000 per year, depending on experience.



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