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Associate Patient Care Coordinator

1 month ago

Owensboro, Kentucky, United States Optum Full time
Opportunities at Optum

We are seeking a talented individual to join our team as a Patient Care Coordinator. As a key member of our team, you will play a vital role in supporting the delivery of high-quality patient care.

Key Responsibilities:

  • Schedule appointment times using computerized scheduling programs
  • Communicate with physicians and other healthcare team members to ensure availability of facilities and staff
  • Provide necessary pre-procedure instructions and confirm appointments with patients and/or their families
  • Perform insurance verification and pre-authorizations as necessary
  • Enter patient demographic information and scan documents into an Electronic Medical Record (EMR) system
  • Correspond with referring providers and patients for reports, information exchange, scheduling, and paperwork

Requirements:

  • High School Diploma/GED (or higher)
  • Ability to work onsite at any of our facilities as needed
  • Ability to work any shift between 7:00 AM - 5:00 PM from Monday - Friday, with rotating Saturdays, including occasional overtime based on business need
  • Must be 18 years of age or older

Preferred Qualifications:

  • 1+ years of related work experience, including data entry
  • 1+ years of customer service experience
  • Working knowledge of medical office procedures and medical terminology

We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.

At Optum, we are dedicated to improving the health outcomes of the communities we serve. We are seeking a talented individual to join our team as a Patient Care Coordinator, who shares our commitment to delivering high-quality patient care and improving the health outcomes of our patients.