IT Support Specialist

3 weeks ago


Charlotte, North Carolina, United States Atos Full time
About Atos

Atos is a global leader in digital transformation, with 110,000 employees in 73 countries and annual revenue of 12 billion. As the European number one in Cloud, Cybersecurity, and High-Performance Computing, we provide end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications, and Digital Workplace solutions.

We are the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operate under the brands Atos, Atos|Syntel, and Unify.

Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index. Our purpose is to help design the future of the information space.

We enable our customers and employees, and members of societies at large, to live, work, and develop sustainably, in a safe and secure information space.


Job Summary

We are seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will provide face-to-face IT support to local end-users at a static location inside a customer environment.

You will assist with issues that may arise with their PC computing needs, providing excellent communication and customer service skills.

You will also be responsible for entering tickets following standardized processes into a Call Management tool and participating in a team environment, able to assume all tasks as assigned.

We are looking for someone with at least 2 years of experience in a customer service industry, preferably IT-based, and a background or clear understanding in mobile phone support, Android, and iPhone.

You will also need to have knowledge of O365, Win10 OS, and Call Management tools.

We value diversity and inclusivity in our workplace and strive to create an environment where everyone feels valued, appreciated, and free to be themselves.


Responsibilities
  1. Provide face-to-face IT support to local end-users at a static location inside a customer environment.
  2. Assist with issues that may arise with their PC computing needs.
  3. Enter tickets following standardized processes into a Call Management tool.
  4. Participate in a team environment, able to assume all tasks as assigned.
  5. Have at least 2 years of experience in a customer service industry, preferably IT-based.
  6. Have a background or clear understanding in mobile phone support, Android, and iPhone.
  7. Have knowledge of O365, Win10 OS, and Call Management tools.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

We are committed to creating an inclusive and respectful work environment.


How to Apply

If you are a motivated and customer-focused individual who is passionate about IT support, please submit your application.

We look forward to hearing from you.



  • Charlotte, North Carolina, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Key Responsibilities:Operate MRI and other medical imaging...


  • Charlotte, North Carolina, United States Healthcare Support Full time

    Job Title: Radiology Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Radiology Imaging Specialist to join our team. As a Radiology Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images. This is a travel position, and you will have the opportunity to work with various...


  • Charlotte, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse RN NICU SpecialistHealthcare Support is seeking a skilled Travel Nurse RN NICU Specialist to join our team in Charlotte, North Carolina.Job DescriptionSpecialty: NICU - Neonatal Intensive CareDiscipline: RNEmployment Type: TravelWe are looking for a dedicated and experienced Travel Nurse RN NICU Specialist to provide high-quality...


  • Charlotte, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse RN NICU SpecialistHealthcare Support is seeking a skilled Travel Nurse RN NICU Specialist to join their team in Charlotte, North Carolina.Job Description & RequirementsSpecialty: NICU - Neonatal Intensive CareDiscipline: RNEmployment Type: Travel•Active state license•2+ years experience within this specialty•BLS/ACLS...


  • Charlotte, North Carolina, United States Georgia IT Inc Full time

    Georgia IT Inc is seeking a skilled Kafka Admin & Support professional to join our team. As a Kafka Cluster Specialist, you will be responsible for monitoring and maintaining our Kafka environment. Your key responsibilities will include: ### Technical Support * Provide support for Apache Kafka and troubleshoot complex issues * Perform root cause analysis...

  • IT Support Specialist

    11 hours ago


    Charlotte, North Carolina, United States Blythe Construction Full time

    Job Title: IT Support SpecialistVinci Construction USA is seeking a skilled IT Support Specialist to join our Technology team in Charlotte, NC.About the RoleThis is a critical position that requires a strong technical background and excellent communication skills. As an IT Support Specialist, you will be the primary point of contact for assigned locations...


  • Charlotte, North Carolina, United States Great Lakes Petroleum Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Great Lakes Petroleum. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and stakeholders.Key ResponsibilitiesManage user accounts and access across multiple platforms, including Active...

  • IT Support Specialist

    3 weeks ago


    Charlotte, North Carolina, United States Syntricate Technologies Full time

    IT User Support Specialist **Job Summary** We are seeking a highly skilled IT User Support Specialist to join our team at Syntricate Technologies. As a key member of our support team, you will be responsible for providing day-to-day technical support for hardware and software related systems. **Key Responsibilities** * Provide technical support for...

  • IT Support Specialist

    3 weeks ago


    Charlotte, North Carolina, United States Syntricate Technologies Full time

    Job Title: IT User Support SpecialistAt Syntricate Technologies, we are seeking a highly skilled IT User Support Specialist to join our team. As a key member of our support team, you will be responsible for providing day-to-day technical support for hardware and software related systems.Key Responsibilities:Provide high-level customer service while working...

  • IT Support Specialist

    2 weeks ago


    Charlotte, North Carolina, United States Blythe Construction Full time

    Job Title: IT Support SpecialistVinci Construction USA is seeking an IT Support Specialist to join our Technology team in Charlotte, NC.About the RoleThis is a key position that requires a strong technical background and excellent communication skills. As an IT Support Specialist, you will be the primary point of contact for assigned locations and work...

  • IT Support Specialist

    3 weeks ago


    Charlotte, North Carolina, United States Blythe Construction Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Blythe Construction. As a key member of our Technology team, you will provide technical support and assistance to our employees, ensuring the smooth operation of our systems and infrastructure.Key Responsibilities:Provide Tier 1-2 support for desktops with...

  • IT Support Specialist

    1 month ago


    Charlotte, North Carolina, United States Syntricate Technologies Full time

    Job Summary:Syntricate Technologies is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing day-to-day technical support for hardware and software related systems.Key Responsibilities:Technical Support: Respond to problems through discussion with users, which includes...


  • Charlotte, North Carolina, United States Syntricate Technologies Full time

    Job Title: IT User Support SpecialistAt Syntricate Technologies, we are seeking a highly skilled IT User Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing day-to-day technical support for hardware and software related systems.Key Responsibilities:Provide high-level customer service while working...

  • IT Support Specialist

    3 weeks ago


    Charlotte, North Carolina, United States Blythe Construction Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Blythe Construction in Charlotte, NC. As a key member of our Technology team, you will provide technical support and assistance to our employees, ensuring the smooth operation of our systems and infrastructure.Key Responsibilities:Provide Tier 1-2 support...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented IT Support Specialist to join our team at Levy, a leading presence in the Food, Beverage, and Retail industry. As an IT Support Specialist, you will be responsible for providing technical assistance and administrative support to our food service programs.Key Responsibilities:Answer telephones...


  • Charlotte, North Carolina, United States StevenDouglas Full time

    Job Title: IT Support SpecialistAt StevenDouglas, we are seeking an experienced IT Support Specialist to join our Technology team in Charlotte, NC. As a key member of our team, you will provide top-notch technical support to our clients, ensuring their systems are operating correctly and efficiently.Key Responsibilities:Provide Tier 1-2 support for desktops...

  • IT Support Specialist

    2 weeks ago


    Charlotte, North Carolina, United States Bartlett Tree Experts Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Bartlett Tree Experts. As a key member of our Technology Success Advocate team, you will provide exceptional customer service and technical support to our end-users, ensuring seamless operation of our computer and mobile...


  • Charlotte, North Carolina, United States Dexian DISYS Full time

    Job Title: Field Support SpecialistAt Dexian DISYS, we are seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues with employee laptop/desktop computers and peripherals.Key Responsibilities:Troubleshoot and...


  • Charlotte, North Carolina, United States Infovisa Full time

    Product Support Specialist **Job Summary** We are seeking a highly skilled Product Support Specialist to join our team at Infovisa. As a Product Support Specialist, you will be responsible for providing top-notch support to our clients, troubleshooting complex issues, and training our staff on the utilization and functionality of our software. **Key...


  • Charlotte, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Ultrasound TechnologistJob Type: Travel Healthcare JobLocation: Charlotte, North CarolinaJob Description:We are seeking a skilled Ultrasound Technologist to join our team as a travel healthcare professional. As a Diagnostic Imaging Specialist, you will be responsible for performing ultrasound procedures and providing high-quality patient...