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Operations Manager

2 months ago


Washington, Washington, D.C., United States DC Department of Human Resources Full time
Job Summary

This position is located in the Department of Employment Services, Office of Talent and Client Services (OTCS). The primary responsibility of this position is to provide substantive administration and management support work, which contributes to the effective and efficient operation of the office and/or its program(s). The incumbent uses consideration, discretion, and independent judgment in the performance of duties.

Key Responsibilities
  • Provides the full range of technical and administrative supervision for management and staff.
  • Assigns and reviews the workload of the office, determines scheduling priorities, and ensures that service activities are properly and effectively time-phased to accomplish program objectives.
  • Reviews, interprets, and reports on Federal and Local grant funding allocations.
  • Prepares written grants and submits them for specific programs.
  • Designs, writes, evaluates, and modifies policies to ensure that programs are effective and in compliance with legal requirements.
  • Analyzes policies, government regulations, and legislation to develop new program policies and plans and makes needed revisions to existing program policies and procedures.
  • Analyzes statistical data and reports to identify and determine causes of problems and develops recommendations for improvement of the organization's systems, procedures, or programs.
  • Interprets results of studies, prepares reports detailing findings, recommendations, or conclusions, and determines areas requiring additional resources and new program implementation.
  • Monitors progress of program delivery through standard operating procedures, performance analysis strategies, and training.
  • Consults with and advises government officials, staff, civic associations, and other agencies on legislative, policy, and program issues.
Requirements
  • Specialized experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
  • Licensure and Certifications: None
  • Work Conditions/Environment: The work is typically performed in a normal office setting.
Additional Information

The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.