Patient Access Representative 1

2 weeks ago


Lafayette, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time
Job Title: Patient Access Representative 1

We are seeking a highly skilled and detail-oriented Patient Access Representative 1 to join our team at Franciscan Missionaries of Our Lady Health System. As a Patient Access Representative 1, you will play a critical role in ensuring the smooth registration process for patients, families, and healthcare providers.

Key Responsibilities:
  • Registration: Accurately register patients, including demographic information, insurance, and guarantor details, using registration software.
  • Insurance and Benefits Knowledge: Demonstrate knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization.
  • Financial Collections: Collect patient financial obligations, negotiate with patients, and explain out-of-pocket calculations.
  • Other Duties: Perform other duties as assigned, including monitoring waiting rooms, facilitating patient flow, and resolving issues regarding orders or missing/conflicting information.
Requirements:
  • 1-year relevant experience in registration, patient scheduling, customer service, billing, coding, finance, or accounting in the healthcare industry.
  • Related certification (Certified Coder, Certified Medical Assistant, or Certified Healthcare Access Associate) or bachelor's degree substitutes for 1 year of experience.
  • High School diploma or equivalent.
About Us:

Franciscan Missionaries of Our Lady Health System is a leading healthcare innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology, and leading research to ensure that our patients receive the highest quality and safest care possible.



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