Customer Retention Strategist
6 days ago
At Engrain, we're revolutionizing the real estate industry with our cutting-edge mapping solutions. Our innovative products, including SightMap, TouchTour, and Asset Intelligence, enable property owners and prospective renters to make informed decisions. We're seeking a highly skilled Customer Retention Strategist to join our team.
About the RoleYou will play a critical role in ensuring customer retention for our valued clients at risk of cancellation. As an Account Management Specialist, you will work closely with our sales, customer success, support, and finance teams to develop and implement strategies that reduce customer churn and increase customer lifetime value.
Key Responsibilities- Develop and execute customer retention strategies through targeted outreach campaigns and structured cadences
- Analyze customer churn trends to identify areas for improvement and prevent future cancellations
- Collaborate with cross-functional teams to orchestrate successful license rescue attempts
- Support sales operations by processing orders and providing administrative assistance
- Deliver exceptional customer support and education to ensure seamless experiences
- Foster open communication with customers at all levels to address concerns and resolve issues promptly
- Candidate must have 2+ years of experience in account management or customer success
- Excellent written and verbal communication skills, with a focus on professionalism and customer-centricity
- Ability to execute tasks and documentation across multiple applications, with high attention to detail and time management
- Capacity to handle multiple customers and requests simultaneously, with excellent problem-solving skills
- Intermediate Excel and Google Sheets experience, with proficiency in Salesforce CRM workflows and data collection
- Salary: $55,000 - $65,000 per year, based on experience and qualifications
- Comprehensive health insurance options, including medical, dental, and vision coverage
- Paid parental leave and generous PTO policies
- 401k match up to 4 percent, with opportunities for professional growth and development
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Senior Retention Strategist
7 days ago
Englewood, Colorado, United States DISH Full timeJob Description As a Senior Retention Strategist at DISH, you will drive high-value initiatives to mitigate churn and maximize customer profitability. With a focus on lifecycle loyalty management, you will analyze data, present strategic recommendations to senior leadership, and coordinate plans into action. Company Overview DISH is a leading provider of...
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Englewood, Colorado, United States DISH Full timeAbout DISHDISH is a leading media and communications company that provides innovative solutions to meet the evolving needs of consumers. Our business reach spans satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products.We are building America's First Smart Network, a cutting-edge...
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Englewood, Colorado, United States Dish Full timeAt DISH, we're redefining the future of connectivity. Our mission is to enhance customer loyalty by improving their experience and engagement.The Customer Retention Department is a dynamic team that blends marketing, operations, strategy, and analytics. As a key member, you'll drive initiatives to retain and monetize our customer base across DISH and Sling...
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Customer Retention Marketing Strategist
1 day ago
Englewood, Colorado, United States Dish Full timeAbout UsDISH, an EchoStar company, has been reimagining the future of connectivity for over 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and we are building America's First Smart Network.
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Technical Solutions Strategist
5 days ago
Englewood, Colorado, United States SambaSafety Full timeJob OverviewSambaSafety is a leading provider of comprehensive driver monitoring software, dedicated to promoting safer communities through data-driven insights.We're seeking a seasoned Technical Solutions Strategist to join our Customer Implementation Service Team, where you'll lead a team of Solutions Architects and Technical Specialists in delivering...
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Sales Growth Strategist
7 days ago
Englewood, Colorado, United States BluSky Full timeSales Leadership Role at BluSkyBluSky is a leading company in the restoration and construction industry, dedicated to delivering exceptional services. We are seeking an experienced Sales Growth Strategist to join our team and drive sales growth for our business.Key Responsibilities:Lead and manage a team of Business Development Managers across assigned...
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Customer Retention Marketing Specialist II
7 days ago
Englewood, Colorado, United States Dish Full timeJob Title: Strategic Customer Engagement LeadAt DISH, we're reimagining the future of connectivity. Our mission is to deliver innovative solutions that enhance customer experiences.About the Role:We're seeking a Strategic Customer Engagement Lead to join our marketing team. As a key member of our team, you'll be responsible for developing and executing...
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Compensation Strategist for DISH's HR Team
2 days ago
Englewood, Colorado, United States DISH Full timeAbout the Role:As a key member of our Human Resources team, you will play a crucial role in shaping DISH's compensation strategy. Your expertise will help ensure that our compensation programs are competitive, equitable, and performance-driven.About You:We're looking for a seasoned Compensation Strategist to join our team. You'll bring a deep understanding...
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Senior Financial Strategist
3 weeks ago
Englewood, Colorado, United States Fidelity Investments Full timeAbout Fidelity InvestmentsFidelity Investments is a leading provider of investment products and services, committed to helping individuals achieve their long-term financial goals.Estimated Salary: $80,000 - $120,000 per year, depending on location and experience.Job Description:As a Senior Financial Strategist at Fidelity Investments, you will play a key...
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Financial Tax Strategist
6 days ago
Englewood, Colorado, United States Colorado Business CPA, LLC Full timeJob Summary">We are seeking a highly skilled Financial Tax Strategist to join our team at Colorado Business CPA, LLC. As a key member of our taxation department, you will be responsible for providing exceptional tax planning and preparation services to our clients.">About Us">Colorado Business CPA, LLC is a fast-growing CPA firm dedicated to helping...
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Executive Director of Customer Retention
1 day ago
Englewood, Colorado, United States DISH Full timeCompany Overview:DISH, a pioneering leader in connectivity solutions, has been shaping the future of communication for over 40 years. With a diverse range of brands including EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile, we continue to innovate and expand our services.We are committed to fostering an inclusive and equitable work...
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Business Operations Strategist
7 days ago
Englewood, Colorado, United States Dish Full timeAbout UsDISH, a pioneering force in connectivity, has been shaping the future of communication for over four decades. With a diverse portfolio of brands, including EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile, we're redefining the way people connect and access entertainment, technology, and services.Job SummaryWe're seeking a highly...
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Loyalty Strategy Team Lead
4 days ago
Englewood, Colorado, United States DISH Full timeJoin Our Expert TeamWe are seeking an exceptional Customer Retention Analytics Manager to lead our loyalty strategy team. If you have a passion for data-driven decision making and want to be part of a dynamic organization, we encourage you to apply.DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our...
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Marketing Brand Strategist
6 days ago
Englewood, Colorado, United States Dish Full timeJob OverviewDISH, a leader in connectivity solutions, is seeking an experienced Brand Marketing Director to drive the brand strategy and marketing efforts for Sling TV and DISH TV. As a key member of the marketing team, you will be responsible for developing and executing marketing plans that align with company goals and objectives.About the RoleThe...
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Sales Representative II
2 days ago
Englewood, Colorado, United States Dish Full timeUnlock Your Sales PotentialDISH is revolutionizing the future of connectivity with innovative products and services. Join our team as a Retention Representative and take advantage of unparalleled opportunities for career growth.Key Responsibilities:Sell DISH and Boost products and services to new and existing customersAssess customer needs and provide...
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Chief Loyalty Optimization Manager
1 day ago
Englewood, Colorado, United States DISH Full timeJob OverviewWe are seeking a seasoned professional to lead our loyalty strategy efforts, driving initiatives that minimize customer churn and maximize profitability. As a key member of our team, you will be responsible for guiding your team in uncovering new opportunities, identifying business risks, and implementing data-driven solutions.About UsDISH, an...
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Senior Loyalty Strategy Director
2 days ago
Englewood, Colorado, United States DISH Full timeJob OverviewDISH, a pioneer in connectivity solutions, is reimagining the future of communication. With a business reach spanning satellite television service, live-streaming, and on-demand programming, smart home installation services, mobile plans, and products, we are building America's First Smart Network™.About Our TeamOur marketing and advertising...
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Englewood, Colorado, United States US Foods, Inc. Full timeAbout This RoleUS Foods, Inc. is seeking a skilled Class A Truck Driver to join our team. As a key member of our delivery crew, you will play a vital role in ensuring timely food deliveries to customers across the country.This position requires a valid CDL Class A license, experience in commercial driving, and the ability to handle heavy loads under various...
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Freight Transporter
2 days ago
Englewood, Colorado, United States US Foods, Inc. Full timeJob Title: Freight TransporterCompany Overview: US Foods, Inc. is a leading food distributor with a culture of promoting from within and excellent training programs.Compensation: The estimated hourly wage for this role is between $34.78 and $36.91, with opportunities for overtime compensation and a retention bonus of up to $10,000 for eligible new hires.Job...
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Strategic Loyalty Manager
7 days ago
Englewood, Colorado, United States DISH Full timeJob OverviewDISH, a leading provider of satellite television and internet services, is seeking an experienced Strategic Loyalty Manager to join our team. In this role, you will be responsible for driving initiatives that mitigate churn and maximize customer profitability.Key ResponsibilitiesLead a team of analysts to uncover new opportunities and develop...