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Front Desk Representative

2 months ago

Milford, Connecticut, United States Pyramid Global Hospitality Full time
Job Title: Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities:
  • Greet and register guests in a friendly and professional manner
  • Process guest check-ins and check-outs, including handling payments and resolving any issues that may arise
  • Provide information and assistance to guests regarding hotel amenities, services, and local attractions
  • Respond to guest inquiries and resolve any complaints or concerns in a timely and professional manner
  • Work collaboratively with other hotel staff to ensure a smooth and efficient operation
Requirements:
  • High school diploma or equivalent required
  • No prior experience required, but prior hospitality experience preferred
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Pyramid Global Hospitality.