Veterinary Team Member

3 weeks ago


Milford, Connecticut, United States The Animal Hospital Full time
Job Summary:
We are seeking a skilled Veterinary Receptionist to join our team at The Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.

Responsibilities:
• Check patients in and out, ensuring a smooth and efficient experience
• Provide top-notch customer service, answering questions and addressing concerns
• Manage incoming and outgoing mail and email, maintaining confidentiality when necessary
• Update and file patient charts, ensuring accurate and up-to-date information
• Enter data into our computerized billing program, ensuring timely and accurate payments
• Retrieve prescriptions and assist with pet supply purchases
• Maintain the cleanliness of our waiting room, ensuring a welcoming environment for our clients
• Assist with retail sales, providing excellent customer service and promoting our products

Requirements:
• High School Diploma or equivalent education and work experience
• Excellent customer service skills, with a focus on communication and empathy
• Strong organizational skills, with the ability to multitask and prioritize tasks
• Proficiency in computerized billing programs and other software applications
• Ability to work in a fast-paced environment, with a focus on teamwork and collaboration
• Compassionate and positive attitude, with a passion for animal care and customer service

Benefits:
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability insurance
• Life insurance
• 401k with match
• Employee assistance program with our own licensed social worker on staff
• Paid time off
• Continuing education opportunities
• And more

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