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Customer Service Representative

2 months ago

Sacramento, California, United States Qonten Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Qonten. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their shopping experience, and promoting our products and services.

Key Responsibilities

  • Provide customers with information about merchandise and services
  • Follow up with customer issues and service requests
  • Promote and sell products/services using solid arguments to existing and prospective customers
  • Meet and exceed customer service standards
  • Work collaboratively with colleagues to achieve sales goals

Requirements

  • Excellent customer service and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer and typing skills
  • Ability to work a variety of shifts, including weekends and holidays

What We Offer

  • A competitive hourly rate
  • Opportunities for career advancement
  • A dynamic and supportive work environment
  • Paid time off