Technical Service Specialist

4 days ago


Wichita, Kansas, United States Amada America, Inc. Full time
Job Summary

We are seeking a skilled Laser Equipment Service Specialist to join our team at Amada America, Inc. The successful candidate will be responsible for providing exceptional customer service and technical support for our laser equipment in the Wichita, KS territory.

About the Role

The Laser Equipment Service Specialist will be responsible for installing, servicing, and training customers on the use of our laser equipment. This includes troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks, and completing status reports on a daily basis.

Key Responsibilities
  • Provide technical support and training to customers on the use of our laser equipment
  • Install and service laser equipment in accordance with manufacturer instructions
  • Troubleshoot mechanical, hydraulic, pneumatic, electrical, control systems as well as networks
  • Complete status reports on a daily basis and expense reports on a weekly basis
  • Communicate effectively with customers and internal stakeholders
Requirements
  • Bachelor's degree in Electronics or related field, or equivalent work experience
  • Ability to analyze and repair complex mechanical and electrical systems
  • Working knowledge of computers and Windows OS
  • Excellent communication and customer service skills
Benefits
  • $27.00 - $30.00 per hour salary range
  • Major Medical and Hospitalization coverage
  • Dental and Vision benefits
  • 401(k) Plan and Profit Sharing
  • Life Insurance and Long-Term Disability coverage
  • 12 Paid Holidays and Travel Accommodations


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