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Customer Service Representative

2 months ago

Newton MA USA, United States Wegmans Food Markets Full time

About Wegmans Food Markets

We are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.

Job Summary

We are seeking a Customer Service Representative to join our Front-End Team. As a member of our team, you will be responsible for providing exceptional customer service, working in a fast-paced and dynamic environment, and making a difference in our customers' shopping experience.

Key Responsibilities

  • Provide excellent customer service, ensuring a positive shopping experience for our customers
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Maintain a clean and organized store environment, adhering to company standards
  • Participate in visual merchandising and inventory management to ensure a visually appealing store

What We Offer

We offer a competitive pay rate, comprehensive benefits, and a generous scholarship program to help employees meet their educational goals. We also provide opportunities for growth and development, as well as a fun and supportive work environment.

Requirements

  • Must be 18 years or older
  • Ability to work in a fast-paced environment and provide excellent customer service
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to lift up to 25 pounds and stand for long periods of time

Why Work at Wegmans?

We are proud to be a Fortune 100 Best Companies to Work For, and we believe in putting our people first. We offer a family-like atmosphere, leaders who care about our employees, and opportunities for growth and development. If you are passionate about providing exceptional customer service and working in a dynamic environment, we encourage you to apply.