Customer Service Representative

13 hours ago


Newton, Iowa, United States Randstad Full time
Customer Service Representative

We are seeking a motivated and detail-oriented Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and families, answering questions, and resolving issues related to durable medical equipment.

Key Responsibilities:

  • Assist patients with their durable medical equipment
  • Answer questions on how to use equipment and troubleshoot issues
  • Assist patients with billing questions
  • Order tracking updates
  • General questions around equipment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of medical terminology

What We Offer:

  • A competitive hourly rate of $16
  • A temp-to-perm opportunity with a great organization
  • A comprehensive benefits package, including health insurance and a 401K contribution

About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Equal Opportunity Employer:

Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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