Guest Experience Lead

1 month ago


Merrimack, New Hampshire, United States McDonald's Full time
About the Role

We are seeking a skilled and enthusiastic Guest Experience Lead to join our team at McDonald's. As a key member of our crew, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience in our restaurants.

Key Responsibilities
  • Manage in-restaurant service, including taking orders, assisting guests, and ensuring a warm and welcoming environment.
  • Develop and maintain strong relationships with guests, colleagues, and management to drive sales and customer satisfaction.
  • Collaborate with the team to achieve sales and customer service goals, and identify opportunities for improvement.
  • Participate in training and development programs to enhance skills and knowledge.
What We Offer
  • A competitive hourly rate of $16-$18, depending on experience and availability.
  • Paid vacation, tuition assistance, flexible scheduling, and performance reviews.
  • Discounted meals while working, and opportunities for career advancement.
  • Health, dental, and vision insurance for full-time employees.
Why Work at McDonald's?

At McDonald's, we are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits, including education and training programs, to help you achieve your career goals.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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