Rental Car Ambassador
2 weeks ago
Company Overview
">- Hertz Local Edition is a dynamic and innovative team that provides rental cars to Lyft and Uber drivers.
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Job Summary
">We are seeking a highly skilled Mobility Specialist to join our team. As a brand ambassador, you will be responsible for facilitating the fastest, easiest, and most valued rental car experience.
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Responsibilities
">- Ensure optimal operational efficacies to provide customers with the best rental car experience.
- Provide assistance with creating rental car reservations, processing rentals, and providing clean and safe vehicles to our customers.
- Assist customers with various post-rental inquiries related to the rental and billing process.
- Work in a fast-paced environment, providing helpful customer service that enhances the customer's rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions, and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pickup, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks, and checking fill levels of all fluids.
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Requirements
">- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service experience.
- Strong time management and organizational skills are required.
- Computer literate and detail-oriented.
- Must have a valid driver's license with an acceptable driving record.
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Salary
">$16.00 per hour.
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About You
">- You are a customer-focused individual with excellent communication skills.
- You have previous experience in customer service or a similar role.
- You are able to work in a fast-paced environment and prioritize tasks effectively.
- You are computer literate and detail-oriented.
- You have a valid driver's license with an acceptable driving record.
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What We Offer
">- A competitive hourly rate of $16.00.
- The opportunity to work with a dynamic and innovative team.
- The chance to develop your customer service skills and advance your career.
- A fun and fast-paced work environment.
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Contact Us
">Please apply today and take the first step towards a rewarding career with Hertz Local Edition.
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