Transportation Ambassador
3 days ago
Hertz Local Edition is a leading provider of rental cars to Lyft and Uber drivers.
Job SummaryWe are seeking an experienced Transportation Ambassador to join our team. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities- Provide excellent customer service to drivers, ensuring they have a positive experience with Hertz Local Edition.
- Process rentals efficiently, providing clean and safe vehicles to customers.
- Assist with various post-rental inquiries, including billing and rental extensions.
- Work effectively in a team environment, communicating clearly and professionally.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, covering topics such as rental requirements, billing, and roadside assistance.
- Previous experience in customer-facing roles, preferably in the transportation industry.
- Strong communication and interpersonal skills, with the ability to work well under pressure.
- Computer literacy and attention to detail are essential for this position.
- A valid driver's license with an acceptable driving record is required.
$16.00 per hour.
What We Offer- A competitive hourly rate.
- The opportunity to work with a dynamic team.
- Professional development opportunities.
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