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Executive Team Leader

2 months ago

Silver Spring, Maryland, United States Target Full time
About the Role

We are seeking a highly skilled and experienced Executive Team Leader to join our team at Target. As a key member of our leadership team, you will be responsible for creating a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.

Key Responsibilities
  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit – both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
Requirements
  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.