Food and Beverage Operations Manager

1 day ago


Pittsburgh, Pennsylvania, United States Embassy Suites Pittsburgh Downtown Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Embassy Suites Pittsburgh Downtown. As a key member of our hospitality team, you will be responsible for ensuring the efficient and profitable operation of our food and beverage outlets.

Key Responsibilities
  • Food and Beverage Operations: Plan, organize, and direct the front-of-house staff to ensure consistent high-quality preparation and service in the food and beverage area.
  • Bar Operations: Supervise the operation of the bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
  • Staff Management: Assist with the training and scheduling of food service personnel, maintain standards of food and beverage quality and guest service, and investigate and resolve complaints concerning food quality and service.
  • Sanitation and Safety: Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas, and comply with all health and safety regulations.
  • Guest Service: Respond quickly to guest requests in a friendly manner, follow up to ensure guest satisfaction, and maintain a positive guest experience.
Requirements
  • Education: High School Diploma; College Degree Preferred
  • Experience: Previous Banquet Experience required
  • Language Skills: Ability to effectively communicate verbal/written with guests, associates, and managers
  • Equipment/Computer Expertise: Knowledge of Excel and Word, basic spreadsheet creation, and ability to compose and send email
  • Physical Demands: Standing, walking, and bending throughout shift; moving and carrying of tables and chairs; ability to work in a fast-paced environment and able to lift 50 pounds
  • Work Environment: Able to work flexible schedule including mornings, nights, weekends, and holidays


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