Veterans Services Officer
1 week ago
This position plays a vital role in assisting veterans in accessing the benefits and services they deserve. As a Veterans Services Officer, you will be responsible for conducting outreach and engagement activities to increase awareness of and utilization of programs and services offered by the Veterans Administration, community agencies, and the Division of Community Services.
You will foster relationships between Shelby County Government and entities that provide services to veterans, ensuring that our community is well-informed and supported. Your expertise in veterans' resources, military services, and social services will be essential in developing effective programs and policies to enhance the lives of Shelby County veteran residents and their families.
Key Responsibilities- Assist veterans and their families in filing for benefits and records from the Veterans Administration.
- Educate and counsel veterans and their families about benefits and programs available to them.
- Develop and implement outreach and engagement strategies to facilitate access to programs and services.
- Develop promotional and educational materials for veterans, their families, and other audiences.
- Establish and maintain strategic relationships with internal and external community partners.
- Represent Shelby County Government at veterans' meetings, events, and activities.
- Plan and execute programs to enhance the lives of Shelby County veteran residents and their families.
- Extend condolences on behalf of the Mayor to all known deceased veterans.
- Identify and/or develop opportunities to honor veterans.
- Extend courtesies to veterans and surviving spouses who are ill or in nursing homes.
- Attend required education meetings, events, and trainings to maintain certification as a Veterans Services Officer.
- Conduct activities necessary to maintain current knowledge of laws and policies related to veterans and their rights.
- Conduct activities necessary to maintain current certifications and access to Vetra-Spec and PIV.
- Serve as a participant in the DCS outreach and engagement team.
- Assist with data collection, analysis, and reporting of outreach and engagement activities.
This position requires a strong understanding of veterans' resources, military services, and social services. The ideal candidate will have:
- Three (3) years of work experience in veterans services, community outreach, or related programs.
- A Bachelor's degree from an accredited college or university in social sciences, psychology, public administration, or a related field.
- Or an equivalent combination of related education and/or experience.
- Must be honorably discharged from a military service branch.
- Must attain within ninety (90) days after hire and maintain the required certifications, including state certifications, Vetra-Spec, and PIV (Personal Identity Verification).
Proof of education, training, and/or experience is required.
DisclaimerThis position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
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