Assistant Department Manager

6 days ago

Greensboro, United States Bned Full time
Job Title: Assistant Department Manager

Barnes & Noble College is a unique retail environment focused on delivering outstanding customer service. Our stores carry a wide range of products, from textbooks and technology to clothing and food. As an Assistant Department Manager, you will support the management team, be a resource for all departments, and provide exceptional customer service.

Key Responsibilities:

  • Support all store operations and departments in partnership with the management team.
  • Provide direct oversight of one or more departments in the store or for specified operational functions in the absence of upper management.
  • Ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus you support to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
  • Maintain an appealing sales floor by shelving, arranging, cleaning, and organizing product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Requirements:

  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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