Patient Care Coordinator

5 days ago


Carmel, Indiana, United States Field of Talent Full time
About the Role

We are seeking a highly skilled and compassionate Patient Care Navigator to join our team at Field of Talent. As a Patient Care Navigator, you will play a vital role in guiding patients through their healthcare journey, ensuring a seamless and personalized experience.

Key Responsibilities
  • Serve as the primary point of contact for patients, providing guidance and support throughout their care journey
  • Work closely with clients to help them make informed decisions about their healthcare
  • Educate patients on our services and promote wellness through various channels
  • Conduct pre-appointment calls to gather patient information and set expectations
  • Follow up with patients post-appointment to ensure they understand their treatment plans
  • Communicate the value of our services to potential patients and address their concerns
  • Provide recommendations to help patients make informed decisions about their care
Administrative and Team Coordination
  • Manage patient records and ensure all necessary documentation is obtained
  • Coordinate with our offshore team members to handle administrative tasks
  • Assist with various office tasks as needed, demonstrating a team-oriented attitude
  • Collaborate with the medical assistant and other team members
What We Offer
  • Opportunities for growth and advancement within our practice
  • A supportive and collaborative work environment
  • The chance to make a meaningful difference in people's lives
Requirements
  • Friendly, outgoing, and passionate about customer experience
  • Experience in a customer service or customer-facing role
  • Highly organized with the ability to manage and prioritize multiple tasks
  • Proficient with technology, including phones, texting, and computers
  • Experience with electronic health records (EHRs) and project management software is beneficial
About Us

At Field of Talent, we deliver hope and confidence to patients who suffer from frustrating chronic pain. Our practice combines holistic and natural approaches with modern medicine to provide comprehensive care. We are a team of knowledgeable, compassionate, and creative healthcare professionals dedicated to delivering an exceptional patient experience.



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