Patient Care Coordinator

3 days ago


Carmel, Indiana, United States Upperline Health Full time
About Us

Upperline Health is a leading provider of specialized care services, dedicated to delivering high-quality treatment for patients with complex health needs.

Our Mission

We put patients at the center of our care, coordinating their treatment among a team of specialists to ensure seamless and effective care.

Why Work with Us?
  • Meaningful Work: As a Patient Care Coordinator, you'll play a vital role in delivering exceptional patient care and making a real difference in people's lives.
  • Competitive Compensation: Our compensation packages are designed to attract and retain top talent, with opportunities for growth and advancement.
  • Collaborative Environment: Our team is dedicated to working together to achieve our mission, and we're looking for like-minded individuals to join us.
  • Benefits and Perks: We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and growth.
About the Patient Care Coordinator Role

We're seeking a highly motivated and compassionate Patient Care Coordinator to join our team in Carmel, IN. As a Patient Care Coordinator, you'll be responsible for providing exceptional patient care, ensuring seamless coordination of care, and maintaining accurate patient records.

Key Responsibilities:

  • Provide exceptional patient care, ensuring patients are accurately checked in and prepared for their appointments.
  • Assist patients with scheduling appointments and maintaining accurate patient records.
  • Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived.
  • Collect payment from patients and maintain accurate financial records.
  • Contribute to team effort by assisting with additional duties and when support is requested.

Requirements:

  • Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
  • Prior experience working in a podiatric or orthopedic practice is preferred.
  • Medical billing and coding experience is highly preferred.
  • Bilingual Spanish is highly preferred.
  • Experience working in an EMR, Athenahealth is preferred.
  • Must be an effective communicator with excellent grammar and interpersonal skills.
  • Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction.
  • Demonstrated experience as a motivated and dedicated team member with a stable work history.
  • Thrives in a fast-paced collaborative environment.


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