Service Excellence Representative
2 days ago
We are looking for a skilled Customer Service Representative to join our team in Scranton, Pennsylvania. In this role, you will be responsible for providing top-notch customer support and resolving complex issues with ease.
Main Responsibilities
- Provide exceptional customer service via phone, email, or correspondence
- Use computerized systems to track and troubleshoot issues
- Research and escalate complex issues as needed
Required Skills and Qualifications
- High school diploma or equivalent required; trade or banking background preferred
- Advanced knowledge of organization products and services
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
Why Join Us?
- Competitive salary: $50,000 - $65,000 per annum
- Opportunity to work with a global company providing innovative solutions to clients
- Collaborative and dynamic work environment
About PSG Global Solutions Careers
- Our company has been helping people achieve their potential for over 60 years
- With 5,000 offices in 39 countries, we offer diverse career opportunities across various industries
- Our mission is to match smart people with great jobs using innovative technologies and passion for people
How to Succeed
- Strong communication and problem-solving skills
- Ability to multitask and work under pressure
- Willingness to learn and adapt to new challenges
About the Role
This is an excellent opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you have a passion for customer service and a strong desire to succeed, we encourage you to apply.
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