Warranty Claims Administrator

7 days ago


Jacksonville, Florida, United States O'Steen Automotive Group Full time

About O'Steen Automotive Group

We are a leading dealership group dedicated to delivering exceptional customer experiences. Our team of experts is committed to providing top-notch service, sales, and support to our customers.

Job Summary

We are currently seeking a Retail Warranty Manager to join our team in Jacksonville, Florida. The successful candidate will be responsible for managing warranty claims processes, collaborating with internal departments, and responding to customer inquiries.

This is a full-time opportunity that offers a competitive salary range of $62,000 - $75,000 per annum, depending on experience. In addition to a rewarding career, we offer great benefits including medical, dental, vision, 401(k), life insurance, paid time off, and more.

Key Responsibilities**

  • Develop and manage warranty claims processes
  • Collaborate with internal departments to resolve warranty-related issues
  • Respond to customer inquiries in a timely and professional manner
  • Maintain accurate records of warranty claims and resolutions

Requirements

  • Strong foundation in automotive retail warranty management
  • Knowledge of warranty policies and procedures
  • Experience in warranty administration
  • Strong problem-solving skills
  • Demonstrated communication and interpersonal skills


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