Certified Automotive Technician

6 days ago

Jacksonville, Florida, United States Asbury Automotive Full time

About Asbury

Coggin is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We redefine the traditional dealership model through innovative technologies like Clicklane and our commitment to team members, guests, and partners. Our culture, grounded in our North Star and Compass, and powered by our DRIVE values, focuses on becoming the Most Guest Centric Automotive Retailer. We provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive personally and professionally.

Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

What We're Looking For

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Master Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits.

Responsibilities

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Examine assigned vehicle to determine if further safety or service work is required or recommended.
  • Make accurate use of the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair order.
  • Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
  • Utilize product and technical training as assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
  • Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Perform all levels of diagnosis and repair on automobile, and/or, light truck vehicles.
  • Utilize handheld devices to diagnose malfunctions.
  • Assist and help fellow technicians in the shop with vehicle diagnosis.
  • Participate in the training and developing of novice team members/technicians in the shop.
  • Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.

Requirements

  • ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required.
  • Must have basic tools.
  • Must have great technical and mechanical skills.
  • Must be a team player and have the ability to work repetitively on complex tasks.
  • Must be a minimum of eighteen years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screening (background & drug test).

Company Benefits

  • Weekly pay.
  • Paid holidays & paid time off.
  • Deferred Holiday Pay Match.
  • Paid training.
  • Stock Awards (select management and front-line team member's eligible).

Insurance/Retirement

  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
  • Up to 12 weeks paid pregnancy leave (disability leave).
  • Paid Parental Leave.
  • Health savings.
  • Flex spending accounts (tax-free).
  • Short-term and Long-term disability plans.
  • Life Insurance (Whole Life and Term).
  • 401k with company match.

Learning, Tuition Assistance, and Career Development

  • Digital career path tool to assist with career development.
  • Continuous training through Asbury's Internal Learning Management System.

Professional Growth and Development Opportunities

  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join our community service initiatives, which includes paid volunteer hours.
  • Aggressive Employee referral program with bonus opportunities.

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