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Receptionist

2 months ago

Germantown, Maryland, United States Comprehensive Primary Care Full time
Job Overview

Salary: $18-$20

About Comprehensive Primary Care:

Comprehensive Primary Care (CPC) encompasses a network of twelve facilities dedicated to providing primary healthcare for individuals at every life stage. Our longstanding presence in the communities we serve allows us to foster healthy relationships across northern Virginia, eastern Maryland, and the District of Columbia.

Our mission is to create a reliable medical home for each patient, combining the traditional approach of general practice with modern medical practices. Our primary care providers take the time to understand each patient’s medical history and individual needs, serving as the essential first point of contact in their healthcare journey.

Core Values:

  • Ensure healthcare is easily accessible
  • Foster a welcoming atmosphere for all
  • Respect and listen to the unique needs of each patient
  • Maintain open communication with patients
  • Encourage families and friends to engage in their health
  • Deliver consistent, high-quality healthcare
  • Invest in the professional growth of our staff
  • Provide a safe and supportive workplace

Position Responsibilities:

This role is primarily responsible for managing a multi-line telephone system, addressing incoming calls, and directing them to the appropriate personnel. Additionally, this position involves responding to inquiries and providing information to the public, customers, visitors, and other interested parties.

Key Responsibilities Include:

  • Checking patients in and out of the system
  • Inputting insurance details and accurate patient information for billing
  • Collecting daily payments, including copays and balances
  • Assisting medical assistants in managing patient flow
  • Providing information about the organization and guiding callers
  • Welcoming visitors, determining their purpose, and notifying relevant staff
  • Monitoring visitor access and issuing passes as necessary
  • Updating appointment schedules
  • Sorting and routing mail, and managing publications
  • Maintaining office supplies and equipment
  • Verifying patient insurance eligibility for services
  • Demonstrating proficiency in Microsoft Suite and Electronic Medical Records (EMR)

Qualifications:

A high school diploma or equivalent is required, along with one to three months of related experience or training.

Work Environment:

This position requires adherence to medical clearance protocols, including vaccinations or approved accommodations.

Comprehensive Primary Care values diversity and is committed to equal employment opportunities, ensuring a workplace free from discrimination based on various protected characteristics.

Benefits:

This role is eligible for health insurance, life insurance, retirement benefits, and paid time off, including vacation and holidays.