Customer Service Representative

4 weeks ago


Germantown, Tennessee, United States Davis McCord - State Farm Agent Full time
Job Overview

Davis McCord - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.


Key Responsibilities
  • Greet clients warmly and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist with handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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