Customer Service Representative
4 weeks ago
Davis McCord - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.
Key Responsibilities
- Greet clients warmly and direct them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist with handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Customer Service Representative
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