Resort Hotel Night Auditor
1 day ago
Front Desk Operations Role
\As a Night Audit Agent at Omni Oklahoma City Hotel, you will play a crucial role in ensuring the smooth operation of our front desk. This includes checking in and checking out guests, resolving issues, and preparing reports.
\Key Responsibilities
\- Manage overnight operations, including guest check-ins and check-outs.
- Prepare accurate and detailed reports, including Daily Business Summaries.
- Communicate effectively with guests, management, and colleagues.
- Maintain accurate records and reports.
- Process transactions and balance daily postings.
Requirements
\- Excellent customer service skills.
- Previous cash handling experience required.
- Previous night audit experience is strongly preferred.
- Full-service hotel/resort front office experience is essential.
- Ability to communicate clearly and professionally in writing and verbally.
- Strong teamwork and organizational skills.
- Ability to work well under pressure and make concise decisions.
Estimated Salary: $52,000 - $62,000 per year
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