Resort Hotel Night Auditor

1 day ago


Oklahoma City, Oklahoma, United States Omni Hotels Full time

Front Desk Operations Role

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As a Night Audit Agent at Omni Oklahoma City Hotel, you will play a crucial role in ensuring the smooth operation of our front desk. This includes checking in and checking out guests, resolving issues, and preparing reports.

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Key Responsibilities

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  • Manage overnight operations, including guest check-ins and check-outs.
  • Prepare accurate and detailed reports, including Daily Business Summaries.
  • Communicate effectively with guests, management, and colleagues.
  • Maintain accurate records and reports.
  • Process transactions and balance daily postings.
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Requirements

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  • Excellent customer service skills.
  • Previous cash handling experience required.
  • Previous night audit experience is strongly preferred.
  • Full-service hotel/resort front office experience is essential.
  • Ability to communicate clearly and professionally in writing and verbally.
  • Strong teamwork and organizational skills.
  • Ability to work well under pressure and make concise decisions.
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Estimated Salary: $52,000 - $62,000 per year


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