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Technical Support Specialist

2 months ago


San Francisco, California, United States InsideHigherEd Full time
About the Role

The University of California, Berkeley, is seeking a highly skilled and experienced Electrical Engineer to join our team as a Development Engineer in the Department of Electrical Engineering and Computer Sciences. This is an exciting opportunity to work in a dynamic and innovative environment, collaborating with faculty, students, and staff to support the development and maintenance of experimental systems and equipment used in various instructional labs.

Key Responsibilities
  • Provide high-level engineering and technical support across all instructional labs within the Electrical Engineering and Computer Sciences department.
  • Collaborate with faculty, students, and staff during the planning, design, and implementation phases of lab projects, ensuring alignment with instructional goals and learning outcomes.
  • Develop and optimize firmware/software for microprocessors and embedded systems used in lab experiments, utilizing appropriate development tools and methodologies.
  • Provide technical guidance and training to students, faculty, and lab assistants on equipment operation, safety protocols, and best practices in experimental design and execution.
  • Collaborate with the Senior Development Engineer and other stakeholders to assess and enhance lab infrastructure, equipment, and processes to support evolving educational needs and research initiatives.
Requirements
  • Proven experience in providing engineering and technical support within educational or research environments.
  • Strong proficiency in using development tools for microprocessors (e.g., ARM, AVR, PIC, Intel), CAD tools (e.g., AutoCAD, Solidworks) and other technologies relevant to electrical engineering and computer science disciplines.
  • Excellent problem-solving skills and ability to analyze complex technical issues, propose solutions, and implement effective resolutions.
  • Effective communication and collaboration skills, with the ability to work closely with diverse stakeholders including faculty, students, and technical staff.
  • Commitment to fostering a positive and supportive learning environment, promoting hands-on learning and experiential education.
About the Department

The Department of Electrical Engineering and Computer Sciences (EECS) is the largest academic department on the Berkeley campus, consisting of over 130 faculty, active emeriti, professors-in-residence, and adjunct professors, 3600+ undergraduates in both Engineering and CDSS, 750+ graduate students, and 60+ staff. EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking.