Business Process Improvement Specialist

4 weeks ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Job Summary:

This role provides critical support for the strategic analysis, planning, and implementation of business process enhancements and improvements within the Risk Management organization at First Citizens Bank. The successful candidate will work closely with leadership, team leaders, internal business partners, and stakeholders to project manage, implement business processes, and initiatives, ensuring effective resource and financial management. The goal is to enable the Chief Risk Officer to increase and enhance production while meeting financial, regulatory, and compliance reporting requirements.

Key Responsibilities:

Supports current plans, processes, and requirements that identify factors impacting the Risk Management organization.
Aids in the delivery of strategies and solutions that address identified issues, coordinating business efforts to achieve success.
Provides support in creating internal communications for the business.
Sources, compiles, and interprets data, performing data analysis and effectively communicating results.
Produces reports based on analysis, industry trends, and process capabilities, identifying patterns, problems, and areas of improvement.

Requirements:

Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

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