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Desktop Support Specialist

2 months ago

Olympia, Washington, United States VOLT Management Full time
Job Description:

Volt Management is seeking a skilled Desktop Support Specialist to join our team in Vista, CA. As a Desktop Support Specialist, you will be responsible for providing technical support for Windows 10 desktops, including troubleshooting, data backup, PXE imaging, data migration, OS setup, and application installation.

Key Responsibilities:
  • Provide remote end-user support for Windows 10 desktops
  • Experience with McAfee FDE, Bomgar, ServiceNow, Druva Insync, and multi-factor authentication/PKI, M365, Teams, MS Office 2016, and MS Intune software
  • Ability to learn quickly and demonstrate high social interaction skills
  • Adaptability to a constantly changing IT environment
  • IOS and Android support and Multi Factor Authentication support experience is a bonus
Requirements:
  • Windows 10 technical expertise, including troubleshooting, data backup, PXE imaging, data migration, OS setup, and application installation
  • Experience with McAfee FDE, Bomgar, ServiceNow, Druva Insync, and multi-factor authentication/PKI, M365, Teams, MS Office 2016, and MS Intune software
  • Ability to work in a fast-paced IT environment
Benefits:
  • Health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other types of paid leaves (as required by law)
  • Employee Assistance Program (EAP)

Volt Management is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.