Customer Service Director

5 days ago


Alexandria, Virginia, United States Remington Full time
Job Description
At Remington, we are committed to delivering exceptional customer experiences through our dedication to excellence in hospitality. As a Front Desk Supervisor, you will be responsible for leading our front office team and ensuring that all duties are completed efficiently and effectively.

Key Responsibilities
- Manage the front office team, including interviewing, hiring, and supervising front desk agents and other support staff.
- Operate the MICROS system accurately and manage daily transactions and discrepancies.
- Communicate with other departments regarding guest requests and needs.

Requirements
- 2+ years of experience in hospitality management or a related field.
- Ability to work well under pressure and handle high demand situations calmly and professionally.
- Strong communication and leadership skills.

Salary Range
$42,000 - $52,000 per year, based on experience.

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