Maintenance Services Account Director

3 weeks ago


Alexandria, Virginia, United States Landed LLC Full time
Job Description: We are seeking a highly experienced Maintenance Services Account Director to join our team in Alexandria, VA. In this role, you will be responsible for managing $1.5M to $2M in residential maintenance accounts and designing and selling enhancements of $1M annually.

The ideal candidate will have prior proven experience in horticulture and field operations, including maintenance techniques, bed maintenance, pruning and planting, and turf care. Additionally, they should have a degree in horticultural or turf management, although sufficient experience may substitute for a degree.

This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. If you are passionate about providing exceptional service delivery and driving business growth through strong client relationships and upselling landscape enhancements, we encourage you to apply.

Key Responsibilities:

  • Manage residential maintenance accounts from sale through production, ensuring quality, budget, and timeline are met.
  • Schedule work efficiently to ensure timely production and meet customer needs.
  • Oversee the day-to-day operation of crews, ensuring budgeted hours and materials costs are maintained while delivering superior quality.
  • Ensure crews have the necessary equipment to perform their jobs and that equipment is properly maintained.
  • Inspect properties prior to scheduled service to prepare a specific action plan, adjusting schedules as needed and following up.
  • Perform hands-on work with crews when necessary to meet work and scheduling demands.
  • Maintain and manage all required paperwork.

Requirements:

  • Prior proven experience in horticulture and field operations.
  • Degree in horticultural or turf management (or equivalent experience).
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.

Salary:

$70,000 - $90,000 per year, depending on experience.

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